Contact

Questions about a product, an order, a return or a warranty claim? Send us a message using the form below or email us. We reply within 24 hours on working days.

Email support@nozic.in
Legal Name Nozic Enterprice
Support hours Monday to Saturday, 10 AM to 7 PM (closed on Sundays and public holidays)
Business NOZIC ENTERPRICE (brand: Nozic)
Address 407 & 408, Padma Tower-II, 22, Rajendra Place, New Delhi, Delhi 110125, India

For an order issue, please mention your order number and the phone number used on the order. For a damaged, wrong or faulty item, attach the unboxing video and photos as explained on our Returns, Replacements & Refunds page.

Grievance redressal

If your concern is not resolved to your satisfaction, you can escalate it to our Grievance Officer. As required by the Consumer Protection (E-Commerce) Rules, 2020, we acknowledge every complaint within 48 hours and resolve it within one month.

Grievance Officer NOZIC ENTERPRICE
Email support@nozic.in
Postal address 407 & 408, Padma Tower-II, 22, Rajendra Place, New Delhi, Delhi 110125, India

Frequently Asked Questions

Who is behind Nozic?

Nozic is a brand of NOZIC ENTERPRICE, New Delhi. We offer desk and lifestyle essentials such as chargers, stands, lamps and clocks, and we also sell realme and Noise audio products as an authorised reseller.

When will my order arrive?

We dispatch orders within 1–2 working days, and most reach you 3–7 working days after that. Shipping is always free. More on our Shipping & Delivery page.

What warranty do I get?

Nozic products are covered for 6 months against manufacturing defects. realme, Noise and other brands carry the brand’s own warranty. See our Warranty page.

My item arrived damaged or wrong. What now?

Email us within 48 hours of delivery with your unboxing video and photos (for a fault, within 7 days) and we will replace it or refund you. Change-of-mind returns are not accepted. See Returns, Replacements & Refunds.

How do I reach Nozic?

Write to support@nozic.in or use the form on this page, Monday to Saturday, 10 AM to 7 PM. We reply within 24 hours on working days.