Warranty
Last revised on 8 October 2026
This page explains the warranty on products bought from nozic.shop. It is in addition to your rights under the Consumer Protection Act, 2019.
| Product | Warranty | Who handles the claim |
|---|---|---|
| Nozic products (our desk accessories, chargers, cables, stands, lamps and clocks) | 6 months from the date of delivery, against manufacturing defects | Nozic |
| realme, Noise and other brands | As per the brand’s own warranty terms | The brand’s authorised service centre; we help you raise the claim |
Covered
Faults in materials or workmanship that show up during normal use within the warranty period. For a Nozic product, we repair or replace it, or refund it if a replacement is not available.
Not covered
Physical or liquid damage, drops, cracks or dents; normal wear and tear, including the natural drop in battery life over time; damage from wrong chargers, misuse or opening the product; and lost parts or accessories.
How to claim
Email support@nozic.in with your order number and a short video of the problem. For Nozic products, we arrange a pickup or share the return address and reply within 7 working days of receiving the product. For other brands, we send you the brand’s service details and help with the claim. Please keep your invoice.
Need help? Write to support@nozic.in (Monday to Saturday, 10 AM to 7 PM). Nozic is a brand of NOZIC ENTERPRICE, 407 & 408, Padma Tower-II, 22, Rajendra Place, New Delhi, Delhi 110125, India.